Working from Home

To ensure that employees have access to the company network while working from home, it is important to test remote access connections before the need to work from home arises.

Please note that if you are accessing this information from home and are not connected to WarnerMedia's internal networks via VPN, then some links below will not work. If you do not already have an RSA token, contact the IT service desk as directed in (01) below.


Key Points and Additional Information


Remote access requires an RSA token. If you do not currently have an RSA token or the RSA app installed on your mobile device, please contact IT Service Center below for more information.


VPN is the preferred method of Remote Access if you have a WarnerMedia-owned computer. (VPN Guide)


Accessing Email from a browser: Office 365.


Business Continuity Laptops: Please power up your BC laptop to ensure all patches and updates have been installed on your computer. If you are in need of a BC laptop, please contact

Additional details concerning WarnerMedia remote access can be found at myIT Guide.

If you have any questions, contact the EIS Service Desk by emailing or for urgent issues call at 212-484-6000, option 1.